Frequently Asked Questions
Do you sell items individually?
We will when we are re-stocked in July 2022!
Can I buy education without the kits?
Absolutely! We have a lot of clients who already have tools.
What kind of dogs are your products for?
All dogs! Our education focus's on dogs with hair vs fur- but our professional grade tools work for all dogs.
Do the products and education work for all kinds of doodles?
Yes! The education blueprint I teach will work for all kinds of doodles, and curl type. Same with the products.
Will this work if my dogs coat is curly?
Yes! Our tools & education are perfect for curly coats!
Do you ship internationally?
At this time we only ship to Canada, outside of the USA.
How much is shipping?
Typicallty $12-$15 dollars. You can choose which shipping carrier you'd prefer at checkout.
Can I order only the shears?
Absolutely, we sell them as a kit called Pupwell Shear Kit.
bonus: includes our education for free.
Do you offer Local pick up?
We do not, but if you’re local you should be getting your kits as quick as amazon prime.
How long does shipping take?
We have a fantastic fulfilment center that ships out orders within 3 business days M-F. Most customers will get their grooming kit within a week of ordering.
Does education come with the kits?
Yes, this is one more aspect that sets us apart from the rest! We want you to know how to use the tools you purchase from us!
What makes your grooming shears different than cheap ones on amazon?
Our shears are made of a 9c superior steel. Each shear is personally tested and sharpened by a 3 generation operated shear sharpening company, here locally in UT. We stand behind the quality of our shears, you will never need to purchase another pair.
Do you sell left handed shears?
Each shear is designed to work for both right- or left-handed users.
Do you do donations?
We have donated over $5000 of grooming products to local shelters, and love to help give back to our community!
How do I get the education after I’ve purchased a kit?
After checkout you will be e-mailed detailed information to access education through Kajabi. We recommend you download the Kajabi app so your education will be right at your fingertips.
How often do shears need to be sharpened?
Depends on how often, and much you use them! Maybe once a year. Or if you have dropped your shears and they aren’t cutting quite right, send them in and they will happily fix them!
What if my shears need to be sharpened?
We have partnered with the North Salt Lake Sharpening company for you to mail your shear kit to, and they will sharpen and mail back in a timely manner, for a fantastic price of only $20.
How do I login for the education?
You should have a personal username and password that you created when you first purchased your kit or education.